Please note: to limit risks, we kindly ask you to always schedule an appointment in advance via the Swapfiets app before you visit a Swapfiets Store.
Getting a new Swapfiets? Despite restrictions, there are enough bicycles and e-bikes available for new customers. These are only delivered to your location and can therefore not be picked up in the store.
Cities
Amsterdam
Arnhem
Breda
Delft
Den Bosch
Den Haag
Ede
Eindhoven
Elst
Enschede
Groningen
Haarlem
Heemstede
Hengelo
Huissen
IJmuiden
Leeuwarden
Leiden
Leiderdorp
Lonneker
Maastricht
Meerssen
Nijmegen
Oosterbeek
Oosterhout
Oosterhout GE
Rotterdam
Stiens
Tilburg
Utrecht
Voorschoten
Wageningen
Wassenaar
Westervoort
Wijchen
Zwolle
Antwerpen
(BE)
Brussel (BE)
Gent (BE)
Leuven (BE)
Aachen (DE)
Berlijn (DE)
Braunschweig (DE)
Bremen (DE)
Dresden (DE)
Düsseldorf (DE)
Frankfurt (DE)
Freiburg (DE)
Göttingen (DE)
Halle (DE)
Hamburg (DE)
Hannover (DE)
Heidelberg (DE)
Karlsruhe (DE)
Cologne (DE)
Kiel (DE)
Leipzig (DE)
Mannheim (DE)
München (DE)
Münster (DE)
Oldenburg (DE)
Aarhus (DK)
Copenhagen (DK)
Odense (DK)
The idea
Your own Swapfiets bicycle
Free delivery, you decide where and when.Bicycle broken?
Plan an appointment with our app.We fix it
Within 2 days we provide you with a working bicycle at a location chosen by you.Swapfiets now also available for business
Give your employees an always working bicycle
Our promises
Your Swapfiets bicycle always works
And if your Swapfiets bicycle is broken, we ensure that there is a working one at your home within 2 days.
Service in our stores
We always deliver same-day service in our stores within our opening hours.
Great service
We guarantee top service on workdays between 08:00 and 22:00 and on weekends we are available between 09:00 and 18:00.
Our bicycle
View which bicycles are available in your city.
Frequently asked questions
How do I order a Swapfiets bicycle?
A Swapfiets bicycle can easily be ordered online. Select the city where you want a Swapfiets bicycle and follow the steps. After placing your order, we make an appointment to deliver your bicycle. You can also pick up your bicycle in some cities. Upon receipt, we adjust the bicycle for you personally so that you can use it immediately.
Where can I get a Swapfiets Bicycle?
Swapfiets bicycles are available in the following cities: Amsterdam, Arnhem, Breda, Delft, Den Bosch, Den Haag, Ede, Eindhoven, Enschede, Groningen, Haarlem, Hengelo, Leeuwarden, Leiden, Maastricht, Nijmegen, Rotterdam, Tilburg, Utrecht, Wageningen, Zwolle, (BE) Antwerp, Brussels, Leuven, Gent, (DE) Bremen, Brunswick, Freiburg, Göttingen, Hanover, Heidelberg, Karlsruhe, Munich, Münster, Oldenburg, (DK) Arhus, Copenhagen en Odense. Is your city not listed? Please let us know.
What is the minimal contract period?
In most cities where Swapfiets is active, we have two options:
1) A monthly cancellable contract with a one month cancellation period. If you choose this option we will charge a €15,- one-off fee when you sign up.
2) A 6 month subscription. When you choose this subscription we will not charge a €15,- one-off fee. After 6 months your subscription can be cancelled monthly.
Be aware, this is only the case for customers that started a subscription with Swapfiets on or after 10-02-2020.
1) A monthly cancellable contract with a one month cancellation period. If you choose this option we will charge a €15,- one-off fee when you sign up.
2) A 6 month subscription. When you choose this subscription we will not charge a €15,- one-off fee. After 6 months your subscription can be cancelled monthly.
Be aware, this is only the case for customers that started a subscription with Swapfiets on or after 10-02-2020.
What happens if somebody steals my bicycle?
In case your Swapfiets gets stolen, we will make sure you get a new bicycle quickly. Together we will fill out a theft report for the police. In addition, you pay €40,- deductible if you have an Original subscription and €60,- deductible if you have the Deluxe subscription, provided that your bike was locked properly.
Do I need to have my own bicycle?
No, you do not need to have a bicycle of your own. For a fixed monthly fee we provide you with a sturdy Swapfiets bicycle. Then we ensure that your Swapfiets bicycle always works.
What happens if my bike breaks down?
If there is something wrong with your bike, we come over to you to repair your bicycle or to swap it for a working one. This is done without extra costs for you. By using the Swapfiets App you can easily plan an appointment yourself. The Swapfiets App is available for Apple and Android.
What is the giveaway about?
Sign up for a Swapfiets Original or Deluxe 7 before the 1st of September and you and a friend will automatically be in the running to win a 5 year free Swapfiets subscription! To enter the giveaway, you’ll need to subscribe between 20-07-2020 and 31-08-2020.

Download our app!
Our Swapfiets service: only one tap away with our brand new app.
Top 3 best features:1. Any trouble with your bike? Plan a swap whenever you want, even in the middle of the night. Easy as that!
2. Navigate easily to your personal Swapfiets Account environment.
3. Find the shortest route to the Swapstore.